Visual Process Mapping
At long last, we are seeing real take-up of Process mapping as the main carrier of information to help all disciplines understand their responsibilities within work practices. The key however is to reflect the sequence of events within the work practice in a simple to understand manner; we believe that adopting the Swim-Lane mapping structure is ideal to convey potentially complicated detail into an easy to understand format.
For example, the IDEF model is a useful format, however while simplification of the work routine is always the objective when creating a Process, the map can suddenly become seriously complicated once you add decision loops and simultaneous activities.
There are tremendous advantages to mapping your processes, such as:
- Providing transparency to the overall set of activities to identify duplication, waste etc.
- Identifying `who, does what, where and when`; hugely important to achieve safety, efficiency and compliance
- Providing links to associated documents, databases, applications, websites and more
- Creation of Process Maps quickly, driving interest and eventually leading to ownership by the workforce
- Helping to reduce text within procedures and forcing a re-think of operational activities
The Process Based Approach
And importantly, mapping your processes provides a foundation for improving the performance of your processes and leads directly into ‘lean’ methodologies, streamlining and optimization of resources.
Adopting the Process-based approach offers the organisation a better understanding of the functions and sequence of tasks to be performed during the various stages of operation. This in turn identifies possible bottlenecks, inefficiencies and improves potential.
ISO 9001 Compliance
With ISO 9001:2015 standard advocating the process-based approach to quality and compliance management, the need for a robust, accurate, and easily implemented visual process mapping system is essential to understanding the interaction of operational processes with the core elements of the organisation.
Companies who still have the traditional management system structure in place yet recognise the need to become Process-based shouldn’t look on this element of ISO 9001:2015 as being onerous, it’s quite the opposite! Mapping the entire value chain will reveal some startling evidence of waste and inefficiency which provides highly visual opportunities for improvement.
Benefits of using Swim Lane Processes
The Agility process mapping tool features:
1. Quick to create Swim-lane process Maps, even during live facilitated sessions
2. Increase ownership and awareness of inputs and outputs of each process.
3. Provides an opportunity for improvement, involving the users as they know more than the Consultants.
The Agility Business management system integrates a dynamic swim lane process mapping tool which provides an overhead view of process, role accountability and document integration.
Peter Shields, MD
“It’s a fact, we help organisations transform from the traditional format of text documents & flat Visio maps into a Business Management System that provides digitised Process to improve Operational Performance & maintain Compliance.
All it takes is a 30 minute overview by web demo, please contact us.”